Overview

Today at Sarah's Bakery — Saturday, May 16, 2026

Live source
Today at Sarah's Bakery

Using mock fallback until Railway API is configured.

Calls today
0
100% answered
Recovered revenue
$0
vs. baseline (8 answered/day)
Top recommended
Lavender Latte
14 orders this week (from 2)
Churn risk
0
customers to win back
Recent callsView all
AR
Aisha Rahman
Iced Chai Latte ordered, oat milk, extra cardamom
active
MA
Maria Alvarez
1 dozen chocolate croissants ordered for Saturday pickup, nut-free confirmed
completed
TK
Tom Kowalski
Large Lavender Latte, oat milk, extra sweet
completed
DM
Diego Morales
Mango Refresher + GF seed bread, gluten-free confirmed
completed
PI
Priya Iyer
4 hot chais, less sweet, extra cardamom, 1 chocolate croissant
completed
SL
Sophie Laurent
Sourdough loaf + 2 almond croissants for weekend
completed
MW
Marcus Webb
Red velvet slice to-go
completed
JN
Jay Nguyen
Coconut cold brew, double shot
completed
Uc
Unknown caller
New customer profile created — vegan, prefers cold drinks
completed
LC
Lin Chen
Escalated to Sarah — complex custom cake design request
escalated
BG
Ben Goldstein
Hot chai + almond croissant, tried suggested lavender latte upsell (declined)
completed
This week's wins
Red Velvet is a hidden hit

Your top-selling cake flavor is vanilla, but 40% of customers who asked for recommendations chose red velvet. Consider featuring it more prominently.

+40% conversion
Maria hasn't ordered in 3 weeks

She was a weekly customer with avg ticket $18.50. Recommend reach-out or a personalized return offer.

27 orders historical
Chai → Lavender pattern

67% of chai customers who tried the lavender latte ordered it again within 2 weeks. hey, G! is now auto-suggesting this pair.

67% repeat rate
Non-English calls up 28% this month

Spanish, Vietnamese and Hindi calls grew from 12% to 28% of total volume. hey, G! handled all of them in-language — no manual translation needed.

+28% MoM
Lavender Latte: 2/wk → 14/wk

Before hey, G! the lavender latte sold ~2/week. After 6 weeks of personalized recommendations: 14/week. Estimated +$2,400 monthly contribution.

+$2.4K / mo
Lin Chen — custom-cake customer cold for 5 weeks

Avg ticket $32. Birthday-cake orders are seasonal — hey, G! suggests a check-in or seasonal promo.

4 historical orders